Your trust is our priority. This Privacy Policy clearly explains how ace44 collects, uses, protects, and manages the personal data of every member in Malaysia.
Ace44 understands that your personal data is a trust that must be safeguarded wholeheartedly. As an online entertainment platform serving users in Malaysia, we are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
This document — the ace44 Privacy Policy — is written in plain, easy-to-understand language, not confusing legal jargon. We want you to know exactly what we do with your data, why we need it, and how we keep it safe at all times.
Since day one of ace44's operation, member privacy protection has been at the core of how we build this platform. We do not sell your data. We do not share your information without a valid reason. And we always give you control over the information you provide to us.
Ace44 collects your personal data through various means — during registration, during platform use, and through automated technologies such as cookies. Below is a summary of the types of data we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Registration form, KYC process |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Banking details, transaction history, payment methods | Deposits, withdrawals, payment processing |
| Technical Data | IP address, device type, web browser, operating system | Server logs, automatic cookies |
| Usage Data | Games played, session duration, betting preferences | Automatic platform activity |
| Communication Data | Support chat logs, emails, feedback | Interactions with our team |
We only collect data that is genuinely necessary for the stated purposes. This data minimisation principle ensures we do not retain excessive or unnecessary information.
Every piece of data we collect has a clear and legitimate purpose. ace44 uses your personal information for the following purposes:
Ace44 will not use your data for any purpose other than those stated above without obtaining your consent first.
Ace44 does not sell, rent, or trade your personal data to any third party for their marketing purposes. However, there are limited situations where we need to share your information with certain parties:
Ace44 uses industry-grade server infrastructure with multiple layers of security to protect your personal data. The following are the security measures we implement:
Data Retention Period: ace44 retains your personal data for as long as your account is active and for up to 7 years after account closure, in accordance with Malaysia's financial and taxation legal requirements. Data that is no longer needed will be securely deleted or anonymized.
Ace44 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser preferences. However, disabling certain cookies may affect platform functionality. By continuing to use ace44, you agree to the use of cookies as described here.
Under Malaysia's Personal Data Protection Act 2010, you have several rights regarding the personal data we hold. ace44 fully respects these rights:
Ace44 is a platform dedicated to users aged 18 years and above only. We do not intentionally collect, process, or store personal data of individuals under the age of 18.
If we become aware that we have collected data from anyone under the age of 18, we will take immediate action to delete that information and close the account in question without any claims.
The ace44 platform may contain links to or be integrated with certain third-party services such as game providers, payment processors, and analytics platforms. Please note that:
All third-party providers working with ace44 are carefully selected and required to comply with the data security standards set out in their service agreements with us.
Ace44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or the services we offer.
When significant amendments are made, we will:
Your continued use of the ace44 platform following the publication of any amendments constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us:
For official requests related to personal data rights such as access, correction, or deletion, please state your request clearly in your email along with a copy of a valid identity document for identity verification purposes.
We give you full control over your personal data — this is not merely a promise, but a guaranteed right.
You have the right to request a copy of the personal data we hold about you at any time. We will provide it within the stipulated timeframe.
If any data we hold is inaccurate or outdated, you have the right to request an immediate correction through your profile settings or our support team.
You may request the deletion of your personal data under certain circumstances, subject to legal obligations that require us to retain specific records.
You may object to the processing of your data for direct marketing purposes. Once you object, we will stop using your data for that purpose.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider if desired.
Under certain circumstances, you may request ace44 to restrict the processing of your data while a related dispute is being resolved.
To exercise any of the above rights, contact us at [email protected] with proof of your identity.
Data protection is not merely a legal obligation for us — it is part of the identity of ace44.
All data moving in and out of the ace44 platform is encrypted with 256-bit SSL — the same standard used by leading financial institutions worldwide. No one can intercept your information.
This is an unwavering commitment: ace44 has never and will never sell your personal data to any third party for marketing purposes. Your data is not our product — you are a guest we take care of.
Ace44 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of our data handling process has been assessed and aligned with applicable local legal requirements.
We only collect what we truly need. This data minimisation principle means you don't have to worry about unnecessary information being stored without a clear and legitimate purpose.
Through your ace44 profile settings, you can update personal information, manage communication preferences, and request deletion of your data. We give you real control — not just hollow options.
Ace44's security infrastructure undergoes independent audits on a regular basis. This ensures our data protection systems remain current, robust, and capable of withstanding the ever-evolving landscape of cybersecurity threats.
Your data is protected, your rights are respected, and your privacy is our priority. Join tens of thousands of Malaysian members who have trusted ace44 as their preferred online entertainment platform.